Apply to Learning & Development Manager – Secretaries & Administrative Staff

📍 Location: San Francisco, CA
💼 Full-Time | On-site or Hybrid
💲 Salary Range: $128,000 – $179,000 (commensurate with experience)

Design, lead, and manage learning and development initiatives for legal secretaries and administrative professionals.
Assess training needs through surveys, interviews, and performance reviews to identify skill gaps and opportunities.
Create and deliver onboarding and upskilling programs that support professional growth, efficiency, and service excellence.
Develop and maintain training content for key software platforms, workflow systems, and firm processes.
Partner with HR, IT, and practice leadership to align learning programs with strategic objectives and evolving firm needs.
Track learning outcomes, evaluate program effectiveness, and continuously enhance offerings based on feedback and business priorities.
Support a high-performance culture by coaching administrative staff and recommending individualized development plans.

Minimum 5–7 years of experience in learning and development, preferably in a law firm or professional services environment.
Proven success designing and delivering training programs for administrative or legal support teams.
Strong understanding of adult learning principles and instructional design best practices.
Excellent communication, facilitation, and presentation skills.
Ability to work independently while collaborating across departments and levels.
Strong project management skills and attention to detail.
Proficiency with LMS platforms, Microsoft Office Suite, and virtual training tools (Zoom, Teams, etc.).
Bachelor’s degree required; advanced degree or training certifications a plus.

Upload Resume *

Drop files here, paste or browse

First Name *

Last Name *

Email *

Address *

City *

State *

Zip Code *

Phone *

Current Title *

Language Skills

Date Available

Desired Base Salary *

What is your ideal position?

What is your motivation for making a career change?

What would you change about your current position or company?

What are three (3) accomplishments you are most proud of in your career?

What is most important to you in a new opportunity (ie compensation, growth)?

Professional Reference #1 (Name, Company, Title, Email Address)

Professional Reference #2 (Name, Company, Title, Email Address)

Peer Reference #1 (Name, Company, Title, Email Address)

Peer Reference #2 (Name, Company, Title, Email Address)

In what cities are you open to working (will you relocate and if so where)?

Is there anything else we should know about what you are seeking in a new opportunity?