View all jobs

Claims Specialist

New York, NY

SourceProSearch is seeking a Claims Specialist with 1-2 years of experience to work in our New York office. The ideal candidate should be comfortable with technology and platforms. This position requires at least 2 days per week in the office.

Job Responsibilities:

  • Format documents and communications for clients.
  • Liaise between third-party vendors and the firm.
  • Review documents (release/document verification) for production to defense counsel for quality control.
  • Calendaring and entry of case info into the database.
  • Perform intake and initial filtering of client inquiries.
  • Preparation of submissions involving large volumes of individual claims.
  • Run and analyze client data reports.
  • Organize documents and communications with clients.
  • Ensure that case documents accurately reflect a client’s individual information.
  • Keep track of communications or developments relating to client cases and deadlines that may be applicable to individual clients.
  • Prepare and send client communications.
  • Communicate with clients telephonically, on occasion.
  • Work with attorneys to plan data gathering and settlement update workflows.
  • Analyze and summarize client inquiries to identify trends and patterns requiring further action.
  • Assist with the development of processes and technological systems for addressing large volumes of client interactions.


  • Proficient in the use of Microsoft Word and Excel.
  • Familiarity with Filesite preferred.
  • Familiarity with client management systems or databases preferred.
  • Strong technical skills and ability to quickly learn new litigation support software.
  • Strong written and oral communication skills and strong interpersonal skills.
  • Must possess great attention to detail.
  • Must possess analytical and critical thinking skills.
  • Strong organizational and time-management skills.
  • Ability to work independently while understanding the importance of teamwork.
  • Ability to manage workload consisting of multiple tasks.
  • The work shift for this position is 9:30 am-5:30 pm, five days a week, but the applicant must be willing and available to work overtime, both evening and weekends, when necessary.

Share This Job

Powered by