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Hotel General Manager
New York, New YorkSourcePro Search is conducting a search for a Hotel General Manager Candidate must have a proven track record of successfully managing a hotel's overall operation, successful budget controls while meeting all of the necessary quality standards, ability to maximize all revenues, and the desire to develop team members, while creating a motivating work environment and exceeding guest service scores.
SUMMARY:
SUMMARY:
- To maximize the financial performance of the hotel by providing the highest possible quality of guest service and product, by fostering a positive work environment for all employees, and by developing and implementing an aggressive sales and marketing plan.
- Supervise and develop the performance of all operating departments including, but not limited to: Front Office, Guest Services, Housekeeping, Food and Beverage, Security, and Maintenance to insure the highest possible levels of guest satisfaction in a cost efficient manner.
- Develop, implement, monitor and participate in a comprehensive sales and marketing plan that results in optimum, rate and occupancy for the hotel.
- Meet or exceed established budgetary guidelines for the hotel.
- This position requires the performance of technical and administrative duties including writing and reviewing reports (occupancy, yield management, payroll, accounting etc.)
- Interviewing, hiring, coaching and counseling department managers in the efficient operation of their respective areas.
- Regular ongoing monitoring of staff to ensure the adherence to pre-established policies and procedures; delegation of duties; daily property inspections; active participation in community affairs; and willingness and ability to engage in effective communication with corporate staff and property owners.
- Develop and supervise programs that promote a positive work environment for all employees while ensuring that all employment-related processes and documentation are in compliance with local, state and federal laws and regulations.
- Weekly forecasting and planning of operating staffing and cost expenditures to correspond to forecasted sales and costs.
- Develop action plans to maximize occupancy and to maximize average rate.
- Assure regular repair, upkeep, and overall general maintenance of the hotel and provide a system of on-going maintenance of facilities and equipment.
- Develop a high morale and loyalty to the hotel and to the company in order to reduce turnover and increase employee morale.
- Communicate, counsel and assist in staff development.
- Through leadership and example, establish a friendly, courteous, service-oriented staff that is exhibited by all hotel employees.
- Establish and implement guest service for all departments, periodically review, and identify problems and corrective actions.