SourcePro Search is conducting a search for a Shift Supervisor of the Duplicating and Imaging Departments.

Job Description:

Shift: Monday - Friday 4:00 p.m. - 12:00 a.m.

Essential Duties and Responsibilities:

• Responsible for staff scheduling and seamless transition between shifts and coordination of work with other departments
• Monitor staff performance for timeliness, quality control and productivity
• Responsible for the overall condition of the department and its hardware
• Place all vendor service calls
• Ensure procedures and guidelines are followed to meet shift deadlines in a timely manner
• Monitor Copitrak to capture data for cost recovery
• Attend all departmental meetings
• Regularly host shift meetings with staff
• Communicate all shift concerns with department Director
• Provide workflow on large projects through shifts
• Provide ongoing/formal training and direction
• Stay current with all office equipment, software and their functions
• Establish clarity on deadlines for large requests
• Have overtime flexibility and the ability to cover other shifts as needed
• Ability to stand long periods of time
• Ability to lift and carry 50lb transfile boxes

Other duties as assigned Knowledge, Skills, and Abilities Required:

• Ability to communicate effectively, including memoranda, correspondence and reports
• Ability to organize and prioritize numerous tasks and complete them under time constraints
• Project management skills
• Ability to diplomatically and tactfully deal with sensitive personnel issues Interpersonal skills necessary in order to communicate and carry out instructions effectively from a diverse group of legal and non-legal personnel and provide information with courtesy and tact
• Excellent customer service skills
• Ability to work independently and as a team member
• Ability to problem solve with prudent judgment and creative solutions
• Must be resourceful

Education and Experience:

• Associates Degree and 5+ years supervisory experience (or high school diploma/G.E.D. plus 10+ years supervisory experience) managing 10+ person team in a high-volume document duplication center environment

Working Conditions:

• Normal office environment with little exposure to excessive noise, dust, temperature, etc.