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Senior Billing & Collections Analyst

Melville, New York
SourcePro Search has a fantastic opportunity for an experienced Senior Billing & Collections Analyst in Melville, New York.  Our client is a top ranked global law firm and this role offer a high base, excellent benefits and growth opportunities.  The successful candidate will have 5 + years of billing and collections experience, preferably within a law firm.  Bachelor's degree is preferred.

Key Responsibilities:
  • Independently provide billing and collections support to all users by answering questions, researching and resolving issues and troubleshooting all problems
  • Coordinate with other Sr. level analyst and direct workflow for Billing & Support Center Analysts, ensuring effective completion of tasks assigned and timely resolution of issues. Communicate with the Supervisor, Billing & Collections Support Center to provide regular updates on progress
  • Create bills for clients, coordinate necessary follow-up, review outstanding bills, and provide status reports
  • Generate client reports in Excel
  • Generate reports in Elite
  • Audit bills and write-offs for compliance with the firm’s Pricing Guidelines and approval policies
  • Prepare client level bills and related billing and collection reports
  • Take a lead role in the testing and implementation of new billing and collection related automated systems
  • Other duties and responsibilities as assigned
  • College graduate or some college education or 5 + years in a similar position
  • Expertise with Elite billing, Inquiry, Reports, DocStudio Billing, ARCS system
  • Hands on knowledge of electronic billing in Elite Enterprise (Version 3.11 is currently being used), eBilling Hub, and 3rd party eBilling providers, to include LEDES files
  • Prior experience in a customer service or support center role
  • Hands on billing experience using Elite Enterprise, DocStudio billing templates and ARCS
  • Professional demeanor, with an ability to interact with all levels of an organization
  • Ability to multi-task and prioritize accordingly
  • Excellent written and verbal communication
  • Expert level Excel user as well as high proficiency in other MS applications
  • Strong interpersonal and problem solving skills
  • Ability to adapt quickly to changing circumstances

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