The Billing Coordinator is responsible for generating client invoices and working closely with a number of attorneys and staff to ensure that invoices meet the standards for content, timeliness and format established by clients.
Essential Duties and Responsibilities
Essential duties and responsibilities include the following. Other duties may be assigned:
Maintain a thorough knowledge of client terms, discount arrangements, lawyer and client preferences while managing the complete billing process for assigned billing responsible attorneys
Produce firm standard billing proformas for review by billing responsible attorneys each month
Edit and finalize invoices based on instructions provided by the billing responsible attorneys and client guidelines; maintain and update billing instructions in Elite 3E
Submit electronic invoices via e-billing guidelines; be able to add timekeepers for rate approvals; resolve issues arising from transmitted bills (rejections, deductions)
Respond to information requests from lawyers, clients and staff related to client billings
Monitor invoices submitted through the various e-billing systems to ensure submission, including following up with clients concerning the opening of matters in the various e-billing sites
Follow-up with billing responsible attorneys to ensure timely processing of bills
Research proformas or billing-related inquiries
Strong computer technology skills including competent Excel skills
Assist with special projects on various issues as needed
Education and/or Experience
4+ years in similar position
Bachelor’s degree preferred, but not required
Law firm or professional services experience preferred
Computer Skills
Must be proficient in Elite 3E system and e-Billing Hub
Must be familiar with Microsoft Word, Excel and Outlook
Other Skills and Abilities
Strong analytical skills
Strong experience with a wide array of e-billing vendors, including but not limited to: Serengeti, Counsel Link, Tymetrix as well as LEDES file knowledge
Strong knowledge of insurance related billing
Ability to demonstrate self-motivation and ownership of assigned work
Ability to interact with legal and administrative personnel
Ability to keep Billing Manager informed of all billing issues
Strong attention to detail and organizational skills
Ability to prioritize and manage numerous initiatives and activities simultaneously in a fast- paced, demanding environment
Ability to work independently as well as in a team setting